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City of Henderson Announcements

Posted on: August 16, 2022

Self-service kiosk now available at City Building drive-through

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HENDERSON, KY, August 16, 2022– A self-service kiosk that accepts utility payments has been added to the Henderson Municipal Center’s drive-through lanes.

The kiosk accepts cash, check and credit card payments. For those submitting cash payments, there will be no change returned and over-payments will be applied to an account as a credit. For those submitting checks, it is scanned at the kiosk and returned to the customer. Credit card payments are limited to a maximum of $300 per transaction and will cost a $3.95 transaction fee. (If your bill exceeds $300 an additional transaction will be needed to clear the balance.)

Customers choosing to use the kiosk will need their account number or can scan the barcode on their printed account statement. Paying more than one bill will require separate transactions.

The kiosk is now located at the outside lane of the drive-through window alongside a drop box that also accepts payments. It is available to customers on a 24-hour basis.

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