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City of Henderson Announcements

Posted on: January 3, 2020

New tool added to 911 Communications web page


HENDERSON, Ky. – A new tool has been added to the City of Henderson’s 911 Henderson Dispatch web page that could provide valuable information to the 911 Communications Center in the event of an emergency.

A form allows business owners and property owners to provide “keyholder” (emergency contact)  information so the appropriate person can be contacted in case of fire, break-in, natural disaster or another emergency situation.

The initiative comes from Jordan Webb, the director at the city’s new Emergency Communications department. It already has one fan: Brad Mattingly, who handles the Henderson Fire Department’s investigations, inspections and fire prevention.

“The information that the community’s business and property owners (vacant building, storage buildings) can provide will be beneficial to them as well as police, fire and emergency services,” Mattingly said. “With time being a critical component throughout the 911 process, the information collected from the emergency contact will expedite a possibly time-sensitive situation.

“One of our priorities is always property preservation, but if we are not able to make contact with someone quickly it could result in unnecessary or unwanted damage,” he said, adding that the information is useful not only in the city, but in the county.

The form for entering “keyholder” information can be found by visiting the, clicking on “Departments” on the menu tab and clicking on “Provide Key Holder Information.”

For more information, contact Jordan Webb at or 270-831-1295.

For Henderson Fire Department-specific question, contact Capt. Brad Mattingly, or 270-831-1270.

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