Rapid Transit

Location:
The Henderson Area Rapid Transit garage is located at 401 North Elm Street.

The Henderson Area Rapid Transit (HART) was created in 1957 as a publicly owned mass transit system, of which all citizens who live in the City of Henderson are part owners.

It’s HART’s Responsibility To


Provide transportation for as many citizens as possible in the service area.
Inform the public of our existing routes, as well as new or improved service.
Coordinate and plan routes and schedules.
Keep a constant check on the effectiveness of our service.

For Assistance call 270-831-1249 (TDD 831-1249) from 6:00 a.m. to 4:00 p.m.

Our information clerks are always willing to help you find your way! When you call, be sure to state where you wish to board the bus, your destination, and the time of day you wish to make the trip.

Bus Fares

Base Fare

50 cents per ride within the Henderson corporate limits. Children age 6 and under ride free when accompanied by a paying adult (limit of 3 children per adult). Children age 6 and under are not allowed to ride without the supervision of an adult.

Elderly and Disabled Fare

Senior citizens age 60 and over, disabled passengers – 25 cents.

Proof of age may be required:

  • Senior citizens card
  • Medicaid or Medicare card
  • Driver’s license
  • Elderly or disabled card

Student Fare

Ages 7-16, attending school in the HART service area – 25 cents.

Bus Tokens

Base:  10 tokens for $4.50

Elderly and disabled:  10 tokens for $2.00

Student:  10 tokens for $2.00

HART bus tokens may purchased at:

  • Ohio Valley National Bank
  • T & T Drug Store
  • Henderson Municipal Center

Demand Response

$1.00 per one-way trip. Stopovers, en route, require prior approval and an additional charge 

Transfers

  • Free and are to be used ONLY for continuing a trip on another route to and from the transfer point at Third and Main streets.
  • Good only on the date of issue
  • Must be used by the person to whom it was issued
  • Will be issued at the transfer point at Third and Main

If you have a problem with a transfer

1.      Pay the fare

2.      Ask the operator to sign and date your transfer

3.      Contact the HART telephone information center at 831-1249

Bus Route Information

Bus Schedule

All routes run Monday through Saturday each week. Buses do not operate on Sundays and the following holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Where to Catch the Bus

For your convenience, HART stops at every intersection along each route. As the bus approaches, make certain that the driver can see you. Also, since there may be other people at the intersection who do not want to catch the bus, be sure to signal to the bus as it approaches. Flagging eliminates unnecessary stops and guarantees you faster, more efficient bus service.

Bus Shelter Locations

  • Corner of Third and Main Streets (Transfer Point)
  • The Gathering Place on North Elm Street
  • Pleasant Point Apartments on Barret Blvd.
  • Corner of Martin Luther King Blvd and Fagan Street
  • South Main Street at Independent Living and Chapelwood Place (1636 South Main Street)
  • 840 North Adams Street
  • Corner of Powell and Julia Streets 

Which Bus to Catch

The signs on the top front and side of the bus indicate the route on which that particular bus operates. The name of the route indicates the principal street or streets traveled or the destination to which the bus is going. If you have a question, please ask your HART driver.

Boarding the Bus

Please have your exact fare ready when boarding the bus. HART drivers carry no change or tokens. If you need to transfer, ask for a transfer slip at the transfer point at Third and Main streets. A transfer can only be used at the transfer point at Third and Main.  Also, in the Winter, always check the front steps for snow or ice and hold onto the hand rail.

Riding the Bus

After paying your fare, please move to the rear of the bus. Make front seats available for the elderly, the disabled, or people with small children. When standing or walking in the bus, hold onto grab rails or seat backs. Whether standing or seated, please do not move until the bus has stopped. For the comfort of others, eating, drinking, or smoking is not allowed on the bus.

Exiting the Bus

Let your driver know your destination or where you want to get off one block ahead by pulling the cord or touching the yellow “touch” tape above and between the windows. As you exit, do not cross the street in front of the bus. Wait until the bus leaves the stop.

Demand Response

Henderson Physically or Mentally Challenged Transportation Program - Demand Response is a public transportation system established to provide mobility to the disabled citizens of Henderson. Persons with a documented disability which prevents their use of the regular HART fixed route service are eligible.

Demand Response Paratransit Service is also provided to a personal care attendant (PCA) traveling with an eligible rider. In addition to a personal care attendant, service may also be provided to one companion accompanying an eligible rider. Other persons accompanying the rider are accommodated on a “space available” basis. Persons are considered to be accompanying the eligible rider if they are picked up and dropped off at the same locations as the rider. Companions are charged the same fare as the eligible rider and personal care attendants ride free.

Complementary paratransit service is also provided to ADA eligible individuals who travel to areas outside of the region in which they live. If these individuals have been certified as “ ADA paratransit eligible” by a public entity, that certification will be honored and provided with paratransit service for a period of up to 21 days.

Demand Response operates throughout the city limits of Henderson, providing one way or round-trip door-to-door service. Arrangements may also be made to pre-schedule a pickup on a regular dependable basis for your convenience.

Service hours are the same as the regular service hours of 6:00 a.m. to 5:30 p.m., Monday through Saturday.

How to arrange to use the Demand Response transportation service – Call 831-1249 (TDD 831-1249) either one or more working days ahead to make an appointment. We reserve the right to negotiate the time requested due to other commitments. If you call on Sunday for a Monday appointment, leave your request on our answering machine. Please be sure to include your phone number so we may return your call.  Be sure to speak slowly and clearly, in order to allow us to provide the best possible service.

A Word About Your Driver

Your driver is an experienced professional that has thousands of miles of driving experience. They also have a special understanding of the entire HART system. So, if you have any questions regarding routes or procedures, just ask your friendly HART driver.

© Copyright, 2002.  All Rights Reserved, City of Henderson Kentucky.